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About Us

For over 30 years, we've been a leading telecare and assistive technology provider in the UK, serving 25,000 customers nationwide. Our commitment to excellence is recognised through our Quality Standards Framework (QSF) accreditation from the TEC Services Association.

Based in Kidderminster, our 24-hour Monitoring and Response Centre ensures a prompt and professional response. We offer a diverse range of technologies supporting daily activities, medical conditions, and disabilities. Our website provides personalised guidance on choosing the best solutions.

Staying current with industry trends, we adopt cutting-edge technological solutions after thorough testing and assessment. With expertise in social housing, care, and healthcare services, we tailor solutions for both customers and commissioning organisations, providing efficiency and reassurance.

Who we are


We deliver services to over 100 organisations including housing, health care and local authorities and around 26,000 customers across the UK.

Our Quality


Community Housing - TECS is accredited to a number of recognised quality standards.

Our Team


The team has a wide range of skills that support modern and innovative services to ensure our customers' expectations are exceeded.

Digital Lifeline

Our alarm and pendant provides you with the ability to call for help 24 hours a day, 7 days a week, enabling you to carry on living your life safe in the knowledge that if an emergency situation arises, you can summon help immediately.

More details

Medical Condition Guide

Technology can support a wide range of medical conditions, disabilities and daily living activities so choosing the right technology solution for you is important.

Take a look

Our Shop

Take a look at some of the products that are available to order directly online from our shop.

Buy a product or service

Organisations

We are experienced with working within the social housing, care and support and health care services enables us to tailor solutions which not only meet the needs of customers but also provides efficiencies and reassurance for the commissioning organisations and partners.

See how we can help your business

FAQ's

We are sure that you will have lots of questions about having telecare and receiving our service, so we've answered a number of the most frequently asked ones.

FAQ Answers

Customer Stories

Our customer studies demonstrate real life examples of how Community Housing Technology Enabled Care Services and the products we provide can make a real difference to people's lives.

See how we made a difference