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My Home Helper device

About Us

For over 30 years we have been helping people to stay safe and independent.

With over 25,000 customers across the UK, we have become one of the leading telecare and assistive technology providers in the country. Our commitment to customer care ensures the very best in call handling standards and this has been recognised with our Quality Standards Framework (QSF) accreditation with the TEC Services Association (TSA) – the industry body for technology-enabled care (TEC) services.

Our Kidderminster-based 24-hour Monitoring and Response Centre provides a friendly and professional response ensuring you can get help quickly.

We provide a wide range of technologies and products that not only support daily activities but also many medical conditions and disabilities. The range of products is designed specially to support certain health conditions and this website aims to provide guidance on what may work best for each individual.

We keep up to date with industry trends and advances in technology enabled care so that we can explore and adopt new technological solutions for our service customers. However, we thoroughly test and assess a product's worth and integration with other equipment before we finally adopt it into our range of services.

Our experience of working within the social housing, care and support and health care services also enables us to tailor solutions which not only meet the needs of service customers but provide efficiencies and reassurance for the commissioning organisations and partners.

Who we are

We deliver services to over 100 organisations including housing, health care and local authorities and around 26,000 customers across the UK.

Our Quality

Community Housing - TECS is accredited to a number of recognised quality standards.

Our Team

The team has a wide range of skills that support modern and innovative services to ensure our customers' expectations are exceeded.